CHS has a comprehensive suite of KPIs contained in Service Level Agreements with CHFT, which are closely monitored and managed. 

These include:

  • SLA001 General Office Services
  • SLA002 Telecommunications    
  • SLA003 Health & Safety Services
  • SLA004 Car Park Management      
  • SLA006 Operations Maintenance Management     
  • SLA007 Property Management
  • SLA008 Estates Capital Development & Small Works
  • SLA009 Energy & Utilities Management
  • SLA010 Waste Management
  • SLA011 Grounds & Gardens    
  • SLA012 Fire Safety
  • SLA013 Medical Engineering
  • SLA014 Domestic Services     
  • SLA015 Portering Services
  • SLA016 Linen Services     
  • SLA017 Catering Services
  • SLA018 Transport Services
  • SLA019 Procurement
  • SLA020 Decontamination Services
  • SLA021 Management Provision of Equipment Services