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About us

Calderdale and Huddersfield Solutions Ltd – a wholly-owned subsidiary at the Calderdale and Huddersfield Foundation Trust.

Following consideration of an in-depth feasibility study and comprehensive discussions with staff, trade unions and other stakeholders in 2017 and 2018 CHFT decided at its meeting in February 2018 to set up a wholly-owned subsidiary to manage its estates, facilities, medical engineering and procurement functions. The subsidiary is called Calderdale and Huddersfield Solutions Ltd (CHS) and opened for business on August 31st, 2018.

 

Our Teams

Estates

Provides a repairs and maintenance service to properties served in Calderdale and Huddersfield NHS Foundation Trust.  Some of the work is planned but currently the majority is in response to requests for repairs logged via the Estates Helpdesk. 

The Property and Commissioning team is responsible for managing, acquiring and/or disposing of the Trust's land and building portfolio. The team also manages property rentals income and expenditure, together with business rates. 

The Capital and Developments team provides a professional support service to the Trust to ensure a correct working environment to enable patient services to be delivered.

Facilities

CHS provides a full range of facilities management services, which are delivered to a high standard by enthusiastic professional staff.

 

Current services within Facilities are:

Domestic Services

The domestic services department provides a comprehensive cleaning service to various sites and properties across the Trust.  The team comprises of nearly 200 dedicated staff who aim to ensure a safe, clean service is delivered in a professional, helpful and friendly manner.

The department is BICS accredited and received the Cleaning Industry Management Standard, with honours (CIMS) in 2017 and again in 2019.

 

Catering Services

The catering department has a team dedicated to giving patients an opportunity to choose food they like to eat; delivering their request in a polite, friendly and efficient manner.

Menus are designed so that patients can easily find a selection of interesting dishes, including foods which have been prepared in ways which respect cultural needs and religious beliefs.

Pride is taken in the serving of food as staff aim to make meal times for patients as enjoyable as possible.

Over 1,000 meals per day are served, from 7.00 am - 7.30 pm, 365 days a year.

 

Equipment Service

The Calderdale Community Equipment Loan Store is a partnership between Calderdale Council and the NHS in Calderdale.  This service is available to provide you and your family with a wide range of equipment to help you live more independently in your own home.

Equipment is offered to help with bathing, showering and toileting; moving, handling and walking; household and kitchen tasks and nursing tasks.  All our equipment is clean and maintained to the highest standards.  All returned equipment is recycled after a deep clean.

If you need help and are at home, you can call Calderdale's Gateway to Care team who will be able to help you.  Alternatively you can get in touch with your District Nurse through your doctor's surgery to discuss your needs.  If you are in hospital, your Occupational Therapist will discuss your needs with you and agree on the equipment that will be suitable.  All equipment in the Loan Store is loaned to you free of charge.  If you prefer, you can purchase your own equipment from outlets such as Amazon or Age UK Shopmobility https://www.ageuk.org.uk/calderdaleandkirklees/our-services/shopmobility/

If the equipment we provided is no longer needed by you or the person you care for, arrangements can be made to have it collected.  Items should be returned in a good state of repair if no longer needed.  Please contact the Loan Store for help and advice.

If equipment is broken please contact the Loan Store reception as soon as possible.  If it is a simple breakdown, the team will usually be able to carry out repairs or maintenance to the equipment in your home.  In some circumstances this may not be possible and the equipment will have to be retuned to our stores.  In this case the equipment will be replaced or other alternatives discussed with you.  We will try and ensure the minimum disruption to you and your family.

 

Contact Details/Information:

Loan Store Reception:  01422 261399

Gateway to Care: 01422 393000

The Loan Store is based at The Ainleys Industrial Estate, Off Huddersfield Road, Elland, HX5 9JP and is open from 8.30 am to 4.30pm Monday to Friday.

   

Transport Services

The internal transport department provides a service to both hospital sites, as well as transporting products, supplies and internal post between local health and social care organisations, by means of pre-planned regular runs.

There is also a shuttlebus service, which provides travel between the two hospitals and which can usually be accessed by staff, patients and visitors.  However, access is currently restricted to staff only, to enable compliance with social distancing rules.

 

Portering / Linen Services

Porters provide a vital service throughout the hospital.  Portering duties include transportation of patients, delivering essential supplies and medical devices, together with provision of a postal and waste management service.

The portering service is available 24 hours per day, 7 days per week.

The linen department provides a fully managed linen service, which includes all patient linen requirements and staff uniforms. The linen service operates over 6 days.

There is a sewing room facility on site, managing the provision of staff uniforms for new and existing staff.

 

Support Services

A range of support services includes a 24 hour, 7 day a week switchboard, managing incoming and outgoing calls, a hospital bleep system and essential alarm systems throughout the site.

There is a manned help desk facility, responding to requests for Estates and Facilities services.

A general office / admin service provides cash handling and essential certification functions across both hospital sites.  Car park management is also carried out by this department.

 

Medical Engineering

The Medical Engineering Department delivers support to Calderdale & Huddersfield NHS Foundation Trust.  The support is delivered in the form of:

  • Medical device pre-purchase acquisition assistance and advice, acceptance testing, maintenance, calibration and repair at Calderdale Royal Hospital, Huddersfield Royal Infirmary and all community locations.
  • Medical device management, asset control/management, event co-ordination, database management, needs analysis and audit.
  • Medical device pool maintains a working stock of high use and demand devices, available for use at all times.
  • Medical devices training.

Procurement

Supporting the delivery of high quality patient care, whilst ensuring value for money is achieved.

Meet the Board

Alastair Graham - Chairman

Telephone: Via Carole Gorman (01484 356912)

Alastair has had a variety of leadership and management roles in property and people-related businesses in the private and voluntary sectors.  Most recently, he was managing director of a national housing association, which provided housing for people with a learning disability,  across England, Wales and Northern Ireland.  He expanded and developed the association, including through social finance bonds and innovative building solutions.  Before that, Alastair was the director of one of the largest regeneration programmes in the North of England, which provided a range of housing economic and environmental improvements in partnership with local people across a number of deprived neighbourhoods.

 

Alastair's earlier career was in local government in a range of roles in London, Buckinghamshire and Oldham.  This included setting up an arms-length company to manage Council housing, establishing an independent housing advice service and introducing a new scheme of housing-related help and support for disabled people.  

 

Alastair is passionate about health and estate services in Calderdale and Huddersfield. He has lived in Calderdale for nearly 30 years, both his children were born and grew up here, and he and his family have been patients of the Trust a number of times.  In addition to chairing CHS, Alastair is a non executive director on the board of CHFT and is part of the Research and Innovation Committee and a member of the Transformation Programme Board.  He believes there are great opportunities to further develop CHS to improve patient care.  He is passionate about tackling health inequalities, promoting patient and staff involvement and wellbeing, and delivering on the green agenda.

 

 

Stuart Sugarman - Managing Director, Calderdale & Huddersfield Solutions Limited

Telephone (via Carole Gorman) : 01484 356912

Email: Stuart.sugarman@cht.nhs.uk

Stuart qualified as a solicitor in 1997 and worked in a variety of local government roles before becoming Chief Executive of Rossendale Council in 2014.  Stuart has also worked for a large national commercial lawyer firm for 8 years, heading up their Public Sector Team, working with a range of public and private sector clients.

Stuart Baron - Finance Director

Email:  Stuart.baron@cht.nhs.uk

Stuart qualified as a chartered accountant in 2007 whilst providing assurance and advisory services with PwC. Stuart made the transition to the Public Sector with CHFT in 2013 and has delivered a number of roles for the Trust. Stuart has been a Director of CHS since its establishment in 2018.

Mark Adderley - Non-Executive Director

Contact via Carole Gorman (01484 356912)

 

Mark is a non-executive director of CHS. He works independently as an executive coach, leadership consultant and non-executive director, not just for CHS but he is also a  non-executive director in the pensions, sporting and independent living sectors. 

 

He has worked at director level in business services roles for over 25 years, with spells at the NHS, Royal Bank of Scotland, Scottish Water, Heriot-Watt University and the National Trust for Scotland.

 

He has a passion for people, leadership, inclusion, culture and change, and gets a buzz from enabling organisations and people to discover their strengths and passions and lead themselves, their people and their organisations to greater levels of performance. 

Shahida Iqbal - Associate Non-Executive Director

Contact via Carole Gorman (01484 356912)

 

Shahida’s background is a mix of executive coaching and training and development with a track record in designing and delivering innovative training programmes, strategic business development, performance improvement and executive level leadership. Shahida has also conducted external evaluations for organisations to greater understand the impact they make.

 

Working with individuals and organisations to ensure they are constantly developing, progressing and reaching their goals is really important for Shahida. Her approach is very much about understanding the work and culture of the group, thereby enabling and empowering clients to fully engage in leadership / organisational development for the future.

 

As well as running her own training and management consultancy, Shahida is currently Vice Chair at York Housing Association and Chairs the Tenant Scrutiny Panel. Shahida has also been Chair of Enable2; A Bradford based social enterprise providing language and translation services across the UK.

Meet the Senior Team

Lorina Cragg - Head of Facilities

Email: Lorina.cragg@cht.nhs.uk

Telephone: 01484 355338

 

Lorina heads up a large Facilities team of over 300 staff and has a wide range of NHS experience, spanning over 16 years.  Lorina began her career in an administrative role, progressing to her current role of head of facilities.  She provides leadership and hands on delivery to support the strategic aims of CHS.

Tom Donaghey - Head of Estates

Tom Donaghey - Head of Estates

Tom has 14 years post graduate experience working within the built environment, ranging from architects’ practices, shopfitters and previously managed a property portfolio of 200+ properties for a national social enterprise before joining Calderdale & Huddersfield Foundation Trust in 2014. He is a member of the chartered institute of building (CIOB).

 

Robert Ross - Chief Medical Engineer

Email: Robert.ross@cht.nhs.uk

Telephone: 01484 342823

 

Robert is the head of the medical engineering and decontamination services for CHS Ltd and medical devices safety officer for both the Trust and CHS Ltd.

He has worked in the engineering sector for over 28 years, with the last 10 years focused on the medical engineering and decontamination fields.

He is a member of the Institution of Engineering & Technology IET, Institute of Leadership & Management ILM, National Performance Advisory Group NPAG and registered with the Medicines & Healthcare Regulatory Agency MHRA.

Kelly Sanders - Head of Commercial Services & Procurement

Email: Kelly.sanders@cht.nhs.uk

Telephone: 01484 355076

 

Kel is the head of commercial services and procurement for CHS. She is an experienced MCIPS qualified, senior procurement professional with 20 years’ experience in public sector procurement (predominately NHS / Healthcare).

 

Prior to joining CHS, Kel spent 12 years working in London as an interim procurement professional, undertaking deputy director and head of procurement / section / category roles where she has successfully delivered change and transformation projects for Government, Higher Education and the NHS.

Debbie Grundy - Human Resources Business Partner

Email: Debbie.grundy@cht.nhs.uk

 

Debbie is  Charted Member of the CIPD with more than 20 years’ experience in the NHS.

A HR professional advising on the application of employment law, organisational change and change management in a unionised environment, she brings experience in all aspects of HR including managing TUPE transfers in and out of organisations and provides advice to the Board on a wide range of employment issues. Debbie works closely with Heads of Service to support business development and the delivery of Company objectives.

Nicola Marshall - Senior Finance Manager Estates & Facilities

Email: Nicola.Marshall@cht.nhs.uk

Telephone: 07827 081 952

Jayne Taylor - Company Secretary

Email: Jayne.taylor@cht.nhs.uk

Telephone: 01484 355848

 

Jayne is the company secretary of CHS.  Her duties include the administration of the board, company compliance, governance and business reporting.  Jayne started her career in the NHS in 1997 in an administration role, progressing to company secretary in 2018.  Jayne has a built up a wide range of experience over this time in different roles, mainly focused around the Estates and Facilities services and in 2016 achieved an MSc in Management Studies.

 

Jayne’s role involves working with heads of services and departmental managers to ensure all aspects of compliance and business reporting are completed and supports on CHS strategic plans.

Carole Gorman - CHS Business Support Manager

Email: Carole.gorman@cht.nhs.uk

Telephone: 01484 356912

 

Carole is the business support manager for CHS and provides administrative support to all the Senior Management Team. Carole helps to identify areas for improvement and development of systems and processes to ensure continual compliance of CHS’ obligations and the successful achievement of its objectives in providing a sustainable, efficient and reliable service.

Prior to joining CHS Carole has held the positions of office manager in a commercial company, personal secretary in a professional office and administrative supervisor at Calderdale & Huddersfield Foundation Trust.

Carole recently gained a NVQ 4 apprenticeship in Business and Administration, which provided her with guidance in general management and business planning.