CHS provides a full range of facilities management services, which are delivered to a high standard by enthusiastic professional staff. Current services within facilities are:
Domestic Services
The domestic services department provides a comprehensive cleaning service to various sites and properties across the Trust. The team comprises of nearly 200 dedicated staff who aim to ensure a safe, clean service is delivered in a professional, helpful and friendly manner.
The department is BICS accredited and received the Cleaning Industry Management Standard, with honours (CIMS) again in 2021.
Equipment Service
The Calderdale Community Equipment Loan Store is a partnership between Calderdale Council and the NHS in Calderdale. This service is available to provide you and your family with a wide range of equipment to help you live more independently in your own home.
Equipment is offered to help with bathing, showering and toileting; moving, handling and walking; household and kitchen tasks and nursing tasks. All our equipment is clean and maintained to the highest standards. All returned equipment is recycled after a deep clean.
If you need help and are at home, you can call Calderdale's Gateway to Care team who will be able to help you. Alternatively you can get in touch with your District Nurse through your doctor's surgery to discuss your needs. If you are in hospital, your Occupational Therapist will discuss your needs with you and agree on the equipment that will be suitable. All equipment in the Loan Store is loaned to you free of charge. If you prefer, you can purchase your own equipment from outlets such as Amazon or Age UK Shopmobility website.
If the equipment we provided is no longer needed by you or the person you care for, arrangements can be made to have it collected. Items should be returned in a good state of repair if no longer needed. Please contact the Loan Store for help and advice.
If equipment is broken please contact the Loan Store reception as soon as possible. If it is a simple breakdown, the team will usually be able to carry out repairs or maintenance to the equipment in your home. In some circumstances this may not be possible and the equipment will have to be retuned to our stores. In this case the equipment will be replaced or other alternatives discussed with you. We will try and ensure the minimum disruption to you and your family.
Contact Details/Information:
Loan Store Reception: 01422 261399
Gateway to Care: 01422 393000
The Loan Store is based at The Ainleys Industrial Estate, Off Huddersfield Road, Elland, HX5 9JP and is open from 8.30 am to 4.30pm Monday to Friday.
Portering / Linen Services
Porters provide a vital service throughout the hospital. Portering duties include transportation of patients, delivering essential supplies and medical devices, together with provision of a postal and waste management service.
The portering service is available 24 hours per day, 7 days per week.
The linen department provides a fully managed linen service, which includes all patient linen requirements and staff uniforms. The linen service operates over 6 days.
There is a sewing room facility on site, managing the provision of staff uniforms for new and existing staff.
Catering Services
The catering department has a team dedicated to giving patients an opportunity to choose food they like to eat; delivering their request in a polite, friendly and efficient manner.
Menus are designed so that patients can easily find a selection of interesting dishes, including foods which have been prepared in ways which respect cultural needs and religious beliefs.
Pride is taken in the serving of food as staff aim to make meal times for patients as enjoyable as possible.
Over 1,000 meals per day are served, from 7.00 am - 7.30 pm, 365 days a year.
Transport Services
The internal transport department provides a service to both hospital sites, as well as transporting products, supplies and internal post between local health and social care organisations, by means of pre-planned regular runs.
There is also a shuttlebus service, which provides travel between the two hospitals.
Support Services
A range of support services includes a 24 hour, 7 day a week switchboard, managing incoming and outgoing calls, a hospital bleep system and essential alarm systems throughout the site.
There is a manned help desk facility, responding to requests for Estates and Facilities services.
A general office / admin service provides cash handling and essential certification functions across both hospital sites. Car park management is also carried out by this department.
Each service plays a vital role in maintaining a safe, clean, and efficient environment for patients, staff, and visitors.